1. Introduction
SiteTrades ("we", "our", or "us") is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
Technical Information
3. How We Collect Information
We collect personal information through:
4. How We Use Your Information
We use your personal information for:
5. Disclosure of Information
We may disclose your personal information to:
Overseas Disclosure
We may disclose personal information to overseas recipients, including cloud service providers. We will take reasonable steps to ensure overseas recipients comply with Australian privacy laws.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including:
7. Your Rights
Under Australian privacy law, you have the right to:
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request within 30 days.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Essential cookies are necessary for website functionality and cannot be disabled.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Information
Privacy Officer
SiteTrades Privacy Officer
Email: privacy@sitetrades.com.au
Complaints
If you have a complaint about our handling of your personal information, please contact us first at info@sitetrades.com.au
We will look into your complaint and try to fix any issues related to how we handle your personal information within 20 days, in line with Australian Privacy laws. If you're not happy with the result, you can ask an independent body, like the Office of the Information Commissioner, to investigate.